Lubrico Warranty Repairs in Surrey BC: Nexus Auto Group is an Approved Lubrico Repair Centre

9/14/2026

If you're searching for where to take your vehicle for a Lubrico Warranty claim in Surrey, BC — you're in the right place. Nexus Auto Group is an approved Lubrico Warranty repair centre, which means we're authorized to diagnose, quote, and carry out covered repairs directly with Lubrico on your behalf. You don't need to pay the full invoice out of pocket and wait for reimbursement, and you don't need to chase down claim approvals yourself. We take care of that part.

What Is Lubrico Warranty?

Lubrico Warranty has been protecting Canadian vehicle owners since 1977 and is one of the most recognized used vehicle warranty providers in the country. Lubrico works through a network of thousands of approved repair centres across Canada and the United States, and every plan they sell is backed by insurance, so coverage is there when a claim actually needs to be paid. Plans typically range from basic powertrain protection up to more comprehensive coverage that adds air conditioning, electrical components, and brakes, with terms available from a few months up to several years. If your vehicle was sold with a Lubrico protection plan, you're entitled to have covered repairs performed at any approved facility, including ours.

How a Lubrico Claim Actually Works

This is the part that surprises a lot of customers the first time they go through it:

  1. You bring your vehicle to us with the mechanical concern — a warning light, a noise, a fluid leak, a component that's failed.
  2. We diagnose the issue and put together the parts and labour needed to fix it.
  3. We call Lubrico's claims line directly with the diagnosis and repair quote, referencing your specific plan and terms.
  4. Lubrico reviews and authorizes the claim, confirming what's covered under your policy.
  5. We complete the repair, and Lubrico pays us directly for the covered portion of the work.

That last step is the important one for you: Lubrico pays Nexus Auto Group directly for everything the policy covers. You are never billed for the full invoice amount on a covered repair. Your only out-of-pocket cost is your deductible, plus any diagnostic time, parts, or labour that falls outside your plan's coverage — which we'll always explain clearly before any work begins, so there are no surprises on your final bill.

What's Commonly Covered Under a Lubrico Plan

Coverage always depends on the specific plan a customer purchased — Lubrico's basic plans focus on powertrain protection, while their more comprehensive plans extend further. The kinds of repairs we most commonly see approved include:

  • Engine failures — internal component failure, timing chain/timing belt and related gears and tensioners, valve train components, major seal and gasket failures
  • Transmission failures — automatic and dual-clutch transmission internal failures, torque converter issues
  • Electrical system failures — alternator failure, starter motor failure, wiring and module failures (on higher-tier plans)
  • Cooling system breakdowns — water pump failure, radiator failure, thermostat housing failure
  • Turbocharger and supercharger failures
  • Air conditioning failures — compressor and condenser failure (on higher-tier plans)
  • Drivetrain and differential failures — CV axles, driveshafts, differentials, and transfer cases (common on AWD/4x4 platforms)
  • Fuel system failures — fuel pump and injector failures
  • Braking system component failures (on higher-tier plans)
  • Roadside assistance items — towing, battery boost, fuel delivery, and lockout service are included on most Lubrico plans at no extra cost, separate from the shop repair claim itself

We Work on All the Major Brands Lubrico Covers

Nexus Auto Group specializes in European vehicles, and we're equipped and experienced with the exact brands where mechanical breakdowns and Lubrico claims come up most often:

  • BMW — engine, transmission, electrical, and cooling system failures on 3 Series, 5 Series, X3, X5, and beyond
  • Mercedes-Benz — electrical module failures, cooling system issues, and drivetrain repairs across C-Class, E-Class, GLC, and GLE
  • Audi — Quattro drivetrain and transfer case failures, turbocharger failures, electrical faults
  • Porsche — engine and transmission repairs on the Cayenne, Macan, Panamera, and 911
  • Volkswagen — DSG transmission failures, turbocharger and fuel system issues
  • Land Rover and Range Rover — electrical, cooling, and drivetrain failures, which are among the most common warranty claims we handle on this brand

Whatever the make, our technicians diagnose the failure properly the first time, document it the way Lubrico's claims department requires, and keep your approval moving without unnecessary back-and-forth.

Courtesy Vehicles While Parts Are on the Way

Some Lubrico repairs are quick. Others — particularly on European vehicles where certain parts have to be sourced from the manufacturer or from out of province — take longer simply because of parts availability, not because of anything happening in our shop. When a covered repair is going to keep your vehicle with us for more than two days due to parts availability, we provide a courtesy vehicle so a warranty repair doesn't leave you without a car in the meantime.

Why Choose Nexus Auto Group for Your Lubrico Warranty Claim

  • Approved Lubrico Warranty repair centre — we're authorized to handle your claim directly with Lubrico's claims department
  • You only pay your deductible and any non-covered items — the covered repair cost is billed to and paid by Lubrico, not you
  • European specialists — BMW, Mercedes-Benz, Porsche, Audi, Volkswagen, and Land Rover/Range Rover are what we do every day, not an occasional job
  • Courtesy vehicles provided when parts availability pushes a covered repair past two days
  • Straightforward communication — we explain what's covered, what isn't, and what it means for your bill before any work starts

Have a Lubrico Warranty Claim? Call Us First

If your vehicle has a Lubrico protection plan and something's gone wrong mechanically, call us before you book in anywhere else. We'll get the diagnosis started, open the claim with Lubrico, and keep you moving — with a courtesy vehicle if the repair runs long on parts.

Contact Nexus Auto Group: Call 604-498-3242 or visit us at 12521 King George Blvd, Surrey, BC.

Contact Information

Phone:604-498-3242

Text:604-396-3242

Email:info@nexusautogroup.ca

Address:12521 King George Blvd, Surrey BC V3V 3K3

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